HELP CENTER
Welcome to the Emrald Cure Industries Help Center. We're here to assist you with any queries, concerns, or support you need. Explore the topics below or contact our team directly.
1. What does Emrald Cure Industries do?
Emrald Cure Industries specializes in the manufacturing and supply of high-quality tools and equipment for the infrastructure industry. We are committed to supporting a healthier lifestyle through innovative, nature-powered solutions that combine durability, efficiency, and sustainability.
2. How can I place an order?
You can place an order through:
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Our official website
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By contacting our sales team at emraldinfraengg@gmail.com
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Or via authorized distributors and partners
3. What payment methods do you accept?
We accept:
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UPI / Bank Transfers
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Credit/Debit Cards
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Net Banking
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Bulk order PO (for registered clients)
4. Do you ship across India and internationally?
Yes, we ship across India and also to select international markets. Shipping charges and timelines may vary based on location.
5. How can I track my order?
Once dispatched, you will receive a tracking ID via email or SMS. You can also contact our support team for tracking updates.
📦 Orders & Returns
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Order Processing Time: 2–4 working days
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Delivery Timeline: 5–7 working days (domestic), 10–15 days (international)
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Return Policy: Returns are accepted within 7 days of delivery in case of damaged, expired, or incorrect products.
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Refunds: Processed within 5–10 business days after verification.
To raise a return or refund request, email: emraldinfraengg@gmail.com with your Order ID and concern.
🧾 Invoices & Documentation
Need a duplicate invoice, GST-compliant billing, or order history? Reach out to us at emraldinfraengg@gmail.com with your Order ID or registered email.
🤝 Bulk Orders & Business Inquiries
Interested in:
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Bulk purchasing
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B2B partnerships
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White labeling
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Distributorship
Contact our Business Development Team:
📧 emraldinfraengg@gmail.com
📞 +91-9266016669
🔐 Privacy & Safety
Your data and product safety are our top priority. All products are manufactured under strict quality controls and industry-compliant guidelines (e.g., GMP, ISO, AYUSH-certified if applicable).
To view our Privacy Policy and Terms & Conditions, visit emraldcure.com/legal.